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Document 1054998
SPE~'
RELEASE
2510770
05/12/2008
05/16/2008
EI St
BIEn:
,RevieWed by:
SUMMARY
,"
tre'ffi~i:J==""---
Current inspection covered Quality Systems; Facilities and Equipment Systems; Material Systems;
~;~u~~~os:;~::;~ris~c~:~~~gin~~~~~:~~;~:~~m~~~c~~~:~~e~~l~~g;roducts
b+
evaluated
- ,,,-."', ', ... "... , ~' ,'- "., . ' -, "-""
'and the Listerine Product Line for OTC. The inspectioIl bt
covere the fIrm's complaint system for all products; Adverse Event Reports; Annual Product
Reviews; stability; validation studies; and laboratory confrrmed and non confrrmed OOS. Also
evaluated during the inspection was the frrm's investigations for manufacturing and packa in lines.
'-"'T"
Various SOP were reviewed. Batch records were reviewed for
. The micro-lab and analyticalla were inspected. Training records hi.. .
were reviewed. On 04/i 1/07 the frrm initiated a voluntary nation wide consumer recall of all lots of
GLACIER MINT ™ and Bubble Blast ™ flavors of Listerine ® Agent Cool Blue Plaque-Detecting
Rinse. The voluntary recall was initiated by the frrm because of the preservative system was not
adequate against microorganisms. The frrm stopped manufacturing the product. Thefrrm contacted
the PHI-DO on 04/25/08 to notify the FDA they will be initiating compounding and fIlling Listerine
Agent Cool Blue. According to Ms Williams the frrm will be compounding on 05/18/08 and fIlling
on 05/19/08. Also reviewed during the inspection was the reformulated, new preservative system
and re-Iabeled Listerine Agent Cool Blue (LACB) flavors Bubble Blast and Glacier Mint.
Management informed that Listerine Agent Cool Blue is now a cosmetic and no longer considered
an OTC or device. No Form FDA 483 was issued to management during this inspection. However
there were 2 discussion items addressed with manag~ment for the following: I.During the inspection In!}
, of the anal icallab I observed
being stored in the same area as t h e . '(
,
. SpecificallY,e expired standards were in a clear case adjacent to the
, ' b 4­
I requested to see the procedure where it explains that unapproved products ~f
erng tested are in ~ via th~and therefore are prevented from being used to b~
');,1
,~
Oz..,
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Establishment Inspectionkeport
McNeil PPC, Inc.
Lititz,PA 17543-8701
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05/16/2008
manufacture products or released. A procedure explaining this could not be provided. Corrective
actions to thesef'iiscussion items were reviewed and verified during the inspection.
ADMINISTRATIVE DATA
On 05/12/08 I (Anita R. Michael, Investigator) and Prabhu P. Raju, Investigator presented oUr
Credentials and issued the Form FDA 482 Notice of Inspection (attachment-1) and attachment
Resources for Regulated Businesses to David A. Burton, Site Leader Lititz who identified himself as
the most responsible person at the firm at that time and authorized to accept the forms. Prabu P.
Raju, Investigator was present specifically to conduct my Level II Certification Audit only. I also
presented Mr. Burton with a copy of the order/ Consent Decree of Permanent Injunction (number 93­
3525) dated 08/16/93. The site continues to operate under Consent Decree of Permanent Injunction
(number 93-3525) dated 08/16/93. The Form FDA 482 was modified per the 10M Follow-Up
Inspections by Court Order. The following statement was read to Mr. Burton. "This inspection is
being conducted under the authority of injunction (number 93-3525) granted by the United States
District Court against this firm on 08116/93. The inspection will cover all items specified in the court
decree, I am issuing you a Notice of Inspection under the authority of Section 704 of the FD&C Act
which authorizes inspections of firm's subj ect to that Act". Mr. Burton accepted the forms.
I (Anita R. Michael, Investigator) wrote the entire EIR.
Please address all correspondence to the attention ofDavid Burton, Site Leader at the address
below.
Inspected firm:
McNeil PPC, Inc.
Location:
400 W Lincoln Ave
Lititz, PA 17543-8701
717-626-2011
Phone:
FAX:
Mailing address:
400 W Lincoln Ave
Lititz, PA 1754l·8701
Dates of inspection:
Days in the facility:
Participants:
5/12/2008, 5/13/2008, 511412008, 511512008, 5/16/2008
5
Anita R. Michael, Investigator
mSTORY
According to Ms Williams the firm's legal name is McNeil PPC, Inc. The site was purchased by
McNeil in December 2006. The firm's corporate headquarters remains located at McNeil Consumer
Healthcare, 7050 Camp Hill Road, Fort Washington PA.
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Lititz, PA 17543-8701
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.
On 04/11/07 the fInn initiated a voluntary nation wide consumer recall of all lots of GLACIER
MINT ™ and Bubble Blast ™ flavors of Listerine ® Agent Cool Blue Plaque-Detecting Rinse.
Please see section ofthe EIR titled Recallfor details concerr,ting this product.
The fInn has a current FDA drug registration, registration date 02/07.
a day, fIve days per week. The fInn's hours
According to Ms Williams the fIrm's
of operation can also extend into the weeke~ as needed. According to Ms Williams the fIrm
employsll'employees of which
f them are part of the Quality Unit. .
.
operate~hours
hf
an.
..6 tJ..
I
INTERSTATE COMMJERCE AND JURISDICTION
According to Ms Williams the fIrm receives.ftheir incoming raw materials ~terstate
bt
intrastate. _
Of the fIrm's fInished products are shipped interstate an~intrastate. Ms
Williams provided a list of the fIrm's currently marketed products packaged ~anufactured at
this locatio~. Please see exJblib~t-l for details. Ms Williams inform~d th~t the fIrm has discontinued b
manufacturmg the product
. .. . '
.
' 'f
The firm manufactures various cosmetics s1lllcl!:D. as
Listerine Stay White
Com Huskers Lotion
Lubriderm Lotions
Listerine Agent Cool Blue (Glacier Mint and Bubble Blast)
ers the followiJrB.g Rx pharmaceuticals
.
•
•.. ,-
-.
,~
'!(
,•...
.,.
lets 5mg/120 mg Packaged only at this location
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0511212008
05/16/2008
The fill"m manufacmres the following OTC
Benedryl Cream 1% and 2%
Listerine (Antiseptic; Citrus; CoolMint; Freshburst; Smart Rinse Cool Berry Citrus and Jungle Mint;
Tartar Control; Tarter Control Advanced; Total Care; Vanilla Mint; Whitening Mouthwash; Whiting
Pre-Brush Treatment; Listerine Citrus 100% Natural)
Neosporin (Lip Treatment; Original Ointment; Plus Ointment; Plus Cream)
Polysporin Ointment
to manufacture,­
According to Ms Williams McNeil PPC, Inc is contracted by _
and.contractpacka esZ ecDTablets 100'il1g~ She
, ,..,. ',"
.--. ,
Jor my
provided the ocument titled
review. JP'llease see exhilbit-2 foll" details.
J[NDIVID1UAL RESJP'ONSII1ULITY AND JP'ERSONS J[NTERVJlEWED
Ms Williams explained the firm's organizational structure and individual responsibilities for all of
the individuals described below except for Tom Himmelsbach, Manager of the Quality Assurance
Laboratory.
David Burton, Site Leader remains 'the most responsible person at this location. Mr. Burton
continues to be the most responsible individual at this site in charge of overseeing Materials
.Management, Human Resources, Production Operations and the Lean Lead Organization. He
oversees the production operations involving OTC, RX and CosmetiCs manufactured at this location.
The individuals responsible for the manufacturing of oral care and personnel care products report to
Mr. Burton. Mr. Burton reports to Paul Lefebvre, VP of Global Supply Chain. :rv:tr. Burton's office is
located at this address. Mr. Lefebvre's office is located at 199 Grandview in Skillman, New Jersey
08558. JP'llease see exhilbit-3 pg 1 for details.
Bobette Williams, Director of Quality Assurance is responsible for quality control which oversees
the analytical laboratories and micro laboratories, quality assurance. She is ultimately responsible for
the release of product. She explained the quality assurance is involved with product release as well
as assuring that materials or components of lmown accepted or controlled disposition are used for
the manufacturing of products. Ms Williams explained she is the most responsible person at this site
that has the authority to prevent, detect and correct possible violation. Ms Williams reports to 'Teresa
Gorec1d, VP QA Northern America. Ms Gorec1d's office is located at 199 Grandview in Skillman,
New Jersey 08558. Ms: Williams office is at this location. Please see exhibit-3 pg 2 and 3 for
details.
According to Tom Himmelsbach, Manager of the Quality Assurance Laboratory he is responsible for
overseeing the analytical laboratory and micro laboratory. He is responsible for assuring the
laboratories are operating in compliance with current GMP's. Mr. Himmelsbach is also involved
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with investigations involving the laboratories. He can hire and fire. He reports to Ms. Williams. His
office is at this location. Please see exhibit-4 for details.
The following individuals provided the majority of records, answered the majority of the questions
and accompanied me throughout the inspection of the facility: Bobette Williams, Director Quality
Assurance; Tom Himmelsbach, Manager Quality Assurance Laboratory; Scott Weeks, Manager
Quality Assurance; and Judy Case, Manager Quality Assurance.
The following individuals also provided information during the inspection: Ron Wood, QA Team
Leader Product Release; Jeff Jenner, Staff QA Scientist; Lynn Hostetler, Team Leader Oral Care
P~ckaging; Bob Courtot, Staff Quality Engineer Investigations; and Greg Littrell Facilities
Maintenance Manager.
.
On 05/12/08 I conducted a general inspection of the plapt. The following individuals were present:
Dave Engwall, Manage Oral Care
Tyran Welch, Manager Personal Care
Dennis McLaughlin, Team Leader Personal Care
Ralph Greenawalt, QC Technician II
Lynn Hostetler, Team Leader Oral Care Packaging
Tammy Pugliese, Team Leader, Microbiology
On 05/14/08 I conducted an inspection of the Mouthwash Packaging Line 2001. The following
individuals were present:
Todd Danf0rt11, Team Leader Oral Care Packaging
Tim Gragg, Packaging Line Mechanic
On 05/15/08 I conducted an inspection of the Dilantin® 125mg Suspension manufacturing area. The
following individuals were present:
Ty Welch, Manager Personal Care
Drew Bradley, Business Unit Leader
Aris Nicholas, Manager Process Technology
Dennis McLaughlin, Team Leader Personal Care
Sammy Soto, Personal Care
On 05/15/08 I conducted an inspection ofthe micro lab. The following individuals were present:
Tammy Pugliese, Team Leader Microbiology
Steve Witmer, QA Team Leader
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On 05/15/08 I conducted an inspection of the analytical lab. The following individual was present:
Sue Butler, QA Team Leader
~ The following individuals were present:
On 05/16/08 I conducted an inspection of~
Ty Welch, Manger Personal Care
Drew Bradley, Business Unit Leader, Personal Care
Aris Nicholas, Manager Process Technology
, s>n 05/16/08 I conducted an
inspe?tio~ o! ~he packaging lines _
_ a n d LACB. The followmg mdIVIduals were present:
loiJ.
-,
and. for~
ht
-
kJ-
Drew Bradley, Business Unit Leader, Personal Care
Cindy Grill; Team Leader Personal Care
FIRM'S 'fRA.JrNING PROGRAM
I reguested to see the training records
employee involved with the manufacturin
,
,'
and -", .."',,
'involved the downline inventory of" •
-f b~
Freshbmst b ~ lot'
manufactuIed on
' '"
" , " <,...
rior-to 'startup on
forJ~e
lot
l:7t
~Ufactured~~ain involved the dOwulinep~:;i~o~~~ctionstartup ~4iIIib: t~
WilliaIns 'providyd the records as requested. I reviewed the -employee training records for.in
detail. _last GMP training was_,-Thetraining records, appe,ared comp~ete except for
documenting in" training records thatthe issues involved with_and'-'had been
reviewed and discussed with this employee., Ms Williams explained she understood and agreed to
include the, re-training or counseling in the. in the future for employees identified as_ involved in
multiple_
.
I requested to see the training records for the QA Scientist involved with labora
re orts. As requested Mr. Himmelsbach provided the GMP training records for The 2007 GMP training for quality topics microbiology; manufacturing and the
,- " , were reviewed for these employees. No deviations were revealed. '
As requested Ms Williams provided the training records for Mr. Weeks from the Quality Assurance
group. I reviewed his recent training records for specific lmowledge and slalls in areas such as
product recalls; fieid alerts; consumer complaint vigilance; stability protocols and quality assurance.
During the inspection he answered various questions regarding quality assurance procedures,
complaint procedures, trending of complaints and manufacturing processes. No deviations were
revealed.
Manufacturing process for ­
60f21
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uring the inspection. I
. My inspection revealed no deviations.
I observed the manufacturin
inspected;
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Quality Systems and Production Systems
.
;1,
Ire uested Ms Williams provide the firm's most recent annual product review f o r ' - " b aft
and FreshBurst Listerine. I reviewed the annual roduct
" ". ," ated- I b 't
review provided by Ms Williams fi
_~~tions.Prodgct ~hangel~_equest; V ~liclation; ,
I reviewed the
tt
document.to determme if any trends were identified and addressed in this report. There was one
.. results resulting in ~ being b aJ.,
possible trend, identified by the firm for
gep.erated;- I requested Mr. Himinelsbach explain the details concerning these dissolution results.
Mr. Himmelsbach informed the firm identified a possible trend for out of alert limits for the
dissolution- results. However the dissolution test results were within compliance specifications. I
evaluated the assessment the firm had conducted into the impa.c,~ of quality for the dissolution out of , ,I
alert limits described in
and ~ The firm evaluated the products I?"'"
stability history, expiration period and overall impact on product qUfliity. My review of the records
. a,I1d
"revealed no deviations. As requestecL Ms . b t
concerning - , ."
William~~ithe most recen "
" . . annual product review d a t e d ' - . b
through~' I reviewed this document. The records indicated. that the firm conducted ,m,' bl/;
+
:~~~t~~~i;fr~~~::i~~; i~~~~ti~:ti~~~OSi~., I. req~~ste._~
Mr:
Himmels9a:~.~;;I~f~:~ bi'~3'/J""
that the resuHs were 01Jtsid~ the alert lImlts but were within the compliance specifications. In
addition, f o r _ a n d . e t h e low out of alert limit viscosity results were evaluated. As ,b If'
indicated in tlW'Se. . . .'the firm investigated the impact of these results on product quality. 'In b· ~
addition, the firm evaluated their stab'li
ro
concluded that based on the amount of
stability data that currently exists for
the alert limits should be eliminated as a Jb ak
requirement of_analytical procedure. I also reviewed the firm's Annual Prodl:lct review for .h'1­
Fresh Burst Listerine dated 02/01/06 through 01/31/07 provided by Ms Williams. I reviewed the
sections Valiaation;
Reports; and stability. My review revealed no !? '1­
deviations.
Ms Williams explained the Benefits Risk Management Center (BRMC) which office is located at
Johnson & Johnson Pharmaceutical Research and Development 100 Tournament Drive Horsham PA
19044 receives all complaints via the call center and processes all, consumer complaints for products
manufactured and packaged at this location except f o _ She explained the calls t'C7 ..,.
come into the complaint center and adverse events are reviewed by the (BRMC) and are then
---'-"referred to tIns site for further investigation if warranted. Complaints concerning product quality are
also forwarded ~)ocation from the call center for further investigation. She provided the
procedure titled~Investigating Consumer.Complaints for J&J Consumer Healthcare Products b
using the Product Quality Management System (PQMS).
I requested to see a. list of complaints for
_
w . . . . _ ", ',"\, •• , :;
al,1 products since the previous inspection excludin~product
complaints b
'~.\'~
'·~_'\lJ"'\. t ......" •
~
:
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were evaluated separately during this inspection (see below). Mr. Weeks provided multiple
spreadsp.eets~ which· trended complaints concerning consistency texture; damaged containers;
difficult to open and foreign materials for the Benadryl; Listerine; Lubriderm and Neosporin product
",_~~.es. Ji:~0iewe~ ~~, spmm complaint rep.()rts with Mr. we,e~s. ~e explained how the complaints
;.h+
,
c01lip amts were trended in the····reports and evaluated at monthly meeting with'managnient. (
·::~&'r.eviewed thoe data for possible trends in any O.f the,. a.:eas s.pecified above. My .r.eview'.of the reports
the~e
.for~
.l....
rOd.~u
~
Orig~a-1t:;9:l'
in.dicated
omplaints
... , . . . ,.'... £.o....
..r th.e.report
p. ....c. t . .1.1.'...n ... Lis,te
p'ackaged, dunngwereAc,.
ApJr'2007.
I requeste~fu~~~plamt
" ...r.ineaddressmg
. .. "Irevie . eq.Jhi~ cOm laint. The root cause was identified a .
Samples were
received for
.
,complaints for product line ListerineOriginal Packaged April
2007. Mr. Weecsand I reviewed the reports that indicated that for_complaint for which
samples were received the firm's investigations revealed that the root cause was also identified as
backwash. My review of these complaints and sUPPOliing documentation revealed no deviations.
.f!;:'
h«f
.!:+
'Or
products are received at the
, j Mi,
"$ '.. roce~ury titIecL
I 'reviewed this,
{~0mplaints -since the/previous
In addition, I requested to see a list of all complaints for .
roduct complamts
associated with adverse events received from the previous inspection to date and the current
prescribing information. Ms Case provided a spread sheet that included this information and the
prescribing information. I reviewed tins li t for ossible compliant trends. I requested to see the
d~t;;t.ilyd,. complaint investigation reports'
. Of a ,?olor complaint and .. ,
..
~elated to an efficacy complaint. I reviewed
"", for whether the history of
~~as evaluated; product history evaluated; batch record revie'Y.~~~li\-",,[~view; and
retains examined. No deviations were revealed. I reviewed complain~'MsCase
explained for this complaint a sample or lot number was provided therefore the history of the lot
could not be evaluated. The firm evaluated the product history. The product complaint history;
.
.."
'"
'
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stability history for released lots was evaluated by the firm. I reviewed the report to see if the firm
had identified a trend of efficacy issues for this product. The fmn's evaluation of the products
history revealed no tends concerning efficacy. I requested to see the ,adverse event reports; ~'d­
Medwatch Form FDA 3500A for Adverse Event Reports
.,.,
" ' , ~'.",
10 I
. ," ,".'
,
" ' ' ' " " , '" "lreviewedthese'Medwatch reports
e event'; type of report 15 day or peno IC and the reported time frames. My
or desc
review revealed no deviations. ',:..-_
b+­
I requ~ste~ to see the fInn's complaint investigation for review. Ms Case provided the Issue Report Tracking b
~ ConsumerCompla~ for my review. I reviewed this document. No fIeld sample was
obtained for this l o t ' - ' The ~t history was evaluated for adverse events. I also reviewed the ~t
investigational fmdings. The firm reviewed and evaluated the lab test results for this lot. Retains were
evaluated. My review of this investigational report revealed no deviations.
t
I requested to see a list of manufacturing deviations sorted by product since the previous inspection
for all products manufactured at this location. Ms Williams provide a spreadsheet listing the
deviation~ for the speci~c products as requested. I review~,d this list for possible trends related to ,
see th
!!?
product nsk for the vanous roducts manufactured. I re ueste
,
~WOOams
e
proceGUre' tItle
~formy review. I reviewed this document My review revealed no ,deviations.
.
t
bt
~+
According to Ms Williams the '-firrii ha.d noCfiled' ll1ly Field Alerts since the previous GMP
inspection. In addition, she explained the firm has not reworked or reprocessed any products since
the'previous GMP inspection. She further explained the firm has had no validation failures since the
previous GMP inspection.
I requested Ms Williams provide ~ list of all rejected materials including batches since the previous
GMP inspection. She provided me with a list describing all of the rejected materials. I reviewed this
list for possible trends Wit~,
the,~s
ecilfic products and or problem descri tions. I reviewed -qus list
' "'1;.+
in detail and observed an~was initiated for 10
The records indicated that a '
, was introduced into the batch. I requested to see the h'f­
detailed investigation conducted into thi
. ,' According to the records the root b'f
cause was a piece of ."
was ,WtrO , uced into th~ The, impact on bt
product quality was evaluated and the lot was destroyed. I requested Ms Williams rovide the firm's 17 d
dure u~yd to destroy unusable materials. She provided the procedure titled
'"
""
I
'for my review. I reviewed this procedure arid the associated documentation for
, bb4­
.
review of th~ rejected materials list revealed no trends specific to other products or
" My review of these records revealed no deviations.
I
bt
Ms Williams as requested provided a list of all their returned products and materials since the
previous GMP inspection. I reviewed this list for possible trends identified with specific products or
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lots of products. Ms Hostetler was also interviewed during the inspection and she explained the
process implemented for returned goods as well as rejected materials. My review of the records and
interview revealed no possible trends or deviations.
Accor9.ing to Mr.. Himmelsbach the fIrm has had no stability failures fo
o~ since the previous GMP inspection.
I requested Ms Williams provide a comprehensive list of all of the fInn's changes made to all areas
of manufacturing since the previous GMP inspection. She provided this list for 111 . revi~w .. I
an·
'.
..
reviewed this list and requested to see th , . ,.,.., . ' ,
including all associated documentation.
modificatfo"ri. for the .' . '
., . .tiated for.
According to Mr. Littrell dissolved
,
reviewed the
detail and observed the impact on validation was evaluated in
o reques~ed t
e procedures associated with Change Control. The procedure }7t
was provi~e~ for my review. I reviewed this document and
, rovlded accordmgly. No deViatIOns were revealed.
~if
_in
N
.• ".
•
•
•
bt
••
I requested to see the most re en
.n protocol, fIn,al r.e,port, and associated raw data for the b J
validation performed for
.. 'Ms Williams provided the documents for the ~
process validation regarding
orrrr.:r~view. She expl~ed the objective of M
the validation was to monitor a batch of . . .
. ' sing the
hiwith a
,.iI reviewed the documents provided. All major equipment b~
was identl ed;' description of the manufacturing process and detailed steps in manufacturing were .
d~scribed. I requested to see where the critical process steps were outlined in the records. I observed
these steps were identifIed. The acceptance criteria were identified and specifIcations outlined for all
tests to be performed were explained. All analytical results met the specifications. The lots to be
placed on stability were also identified. There were no deviations observed for the validation
documents provided for my review.
Mr. Jenner and I discussed the
.. cleaning validation. I requested the see btl­
the cleaning validation fmal repOlt, protocol and all as'sociated data. He provided these documents
for my review. Mr. Jenner and I discussed the validation of soiled equipment and the allowed time
and may h~
intervals prior to cleaning. I explained to Mr. Jenner that this product is
b~coTI,1e ,IlJ.Ore <i~~c:ut t9.., c~eaJ?- 2yer time if not. c~eaned in a tim~ly fashi~n. He eXI:l,ain~~ that th~ ib'l­
a,-
.
.
'; e poiilted 'this out in 'the' cleaning.bcf
validation documents provided for my review. We also' reviewed the microbial swab and rinse
alert limits for b. 1
samples testing .and corresponding data. In addition, he explained tl:!:e relimin
s~ples. I requested Mr. Weeks provide the cleaning ~o. s
.
I L~
r('fvte .ed the cleaning logs for the following areas:
'
J/r
,
.., ,
'. .­
The validation stUdy was b
I­
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reviewed approved by Quality Operations. My review oftllese cleaning logs and validation records
revealed no deviations.,
~1
Ire uested Mr. Himmelsbach provide a list of all of the lots of!
d ListerineFreshburst manufactured since the previous,
ms ection. The list b t
."
. '.. , ',w~re manufactured;"' ,"
' ---,
.
baf­
-.
'"h-'
;,.
were manufactUred and
of Fresl1bursf Listerine since
"bet
mspectIOn. The focus of the batch record review was on'
' '.,
Himmelsbach provided the, master' batch records for'
b4~
~ ~".
"~o;,;. ~
for
my
review.
btl'
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~....~~~ed to see t~e batch re~ord (Bulle Mc~m~facturing or,~ets) for'
...
~g; Lots. bf
~d'
Accordmg to Ms WIllIams the eQ11lpment used to manufacturer~btl-­
products are dedicated including the packaging lines. I reviewed each of the manufacturing orders.
Each 'piece of equipment was identified in the batch records.The phases of the manufacturin
process were also identified. For example the
and,
' " " 1st 0
e raw materials and theoretical quantity
were identified.,Ranw~s were also iJ;1cll1ded for different phases of the process. The recorded data
was documented and batch records were complete. Mr. Wood explained how the Theoretical yields;
% usable yields; and accountable yields are calculated. I reviewed the calculations in the
manufacturing orders with Mr. Wood. The sample analysis reports and raw data were reviewed for
the in process dissolution testing. My review revealed no deviati~ns .
bt
,
-
'b1
<
.~ Wo~ide the complete batch records for
'of
~
i
t~
,~ lots
~ a n d _ for review. He explained the batch records and how the pertinent steps
are documented in the batch and reviewed. I reviewed each of these batch records and the master,
batch provided for consistency. The quantity required of raw materials was listed in each batch and
amount used. The equipment used in the manufactu:tJng. rocess.. :vYC;ls listed in the batch record. The L.I
time limits for manufacturing steps such as
were specified. The start times :::;7'f"
and completion times were documented in the Bulk Manufacturing Orders. Mr. Wood explained the
yiel~ calc~la~io.,n.~s actual, yield, losses in m~ufacturing, % theoreti~al yields and. the
speCIfied lImIts . _ . The batch records were revIewed for these calculatIOns and speCIfied bY­
limits. I also reviewed the raw~,le Analysis Reports for bulk testing; ..CIlld fmis1,le,d
product testing. I reviewed the~for the bulk and specific gravity, ~
impurity degradation testing and dissolution raw data and results for the finished product testing. My
review of these documents revealed no deviations.
.,.¢"
""
' .. " H
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','.;
(.
_
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'.,
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lot
Facilities and Equipment Systems and Material Systems
I explained to Ms Williams on the first day of the inspection that I would 'like to inspect the raw
material receiving, area of the facility. During the inspection of the raw material receiving area Mr.
Himmelsbach explained the, firm's procedure for receiving raw materials. I observed the area where
incoming raw materials are received. Mr. Himmelsbach explained how packaging components are
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05/16/2008
sampled, inspected and approved by QC prior to being used in manufacturing. He explained that the
Bill of Ladings received are verified, reviewed and compared to what is received in the shipments.
The firm inspects the rf}. , ;material pallets f.~r, damage. Tick~ts are att~c~ed on pall~ts. Information is I &J...
documented on the'
;A computenzed receIVmg report IS generated and 1\::1,
sampling plan initiated. Ms Williams accompanied me to the rejected caged area in the firm's
arat.eq"p';om.other .' Il.
warehouse. She explained all rejected item~, are ,stgrydinthe, lock
products. I requested to see the firm's·
., .
"
'. which !:',
documents and accounts for rejected materials. Ms Williams provided the forms requested. I
reviewed _of these forms. All products that were observed in the rejected cage had been
documented on the forms accordingly. My review revealed no deviations.
hy­
I requested Mr. Himmelsbach explain how raw materials and container closures are sampled and
inspected upon receipt. He explained about visual exams of container closures. He explained pallets
are checked before they are taken into the sampling booth. COA received with each shipment of a lot
and are reviewed. Employees verify the cleaning has been documented and environmental
conditions and pressures are correct of the sampling booth. The raw materials intended to be
sampled' are moved into the sampling booth. The bulk description is checked against what is in the
containers. Samples are obtained using specific sam ling instru:ctions. Samplirlg reports are initiated. '-,L
Mr. Himmelsbach provided the procedure titled .
.. . or my review. Mr. 'DT
Himmelsbach explained that samples are logged and approved in the firm's automa
b{­
.:w:!!h_ quality a!~~.
p.~t,::& Also raw materials are in
..•·gu¥ClJ:lt~ned .status
bl
~ d i n ~in the firm's automated~Pleasesee Section of the b)­
EIR titled Objectionable ConOlitions and Managements Response for details.
I also requested to see t ~.
.
for the ID test
performed on the
6 -verify.their testing procedures
were followed. He provided these records as well as the re-assay associated laboratory data for my
review. The firm employs a FIFO system. No deviations were revealed.
is
manufactured at th
.
.
Internal annual
. audits are conducted at at location. The active is ill tested u~ing and IR method and description of
the active is verified at this location. No deviations were revealed.
'
bt
ht
'bar
blf
Mr. Littrell accompanied me during the inspection of the USP Purified Water System. USP Purified
Water is ?sed to manufacturet~e products at this faci~i:tY. Mr. Littre~l e~plained the dia ams of the ,
lJSppurlfied Water System: I mspected Jhe
. -r
.., "
:'Tcompared the updated diagrams with
the actual equipment
used to process the USP Purifle
ater. I requested to see the Sample Analysis
,
.
Reports for the Purified Water, USP since the previous GMP inspection. Mr. Himmelsbach provided
thes~ records. I selectively reviewed4A:>f these reports. I reviewed the microbi~llimit-total aerobic b ~
count data. I requested to see the ~s most recent annual report for the PurIfied Water System.
bit
I
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Establishment Inspection h.eport
McNeil PPC, Inc.
Lititz, PA 17543-8701
fEl:
EI Start:
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title~II".·_1
2510770
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05/16/2008
_01_.
bf
ktL
7
pLf'
bf
Mr. Himmelsbach provided the report
I also
requested to see the procedure describing th~ s~pling ,~l~ f~r_ the, use oints for this syste~. Mr. .
Hi:rw;ne1sbach provided the procedure titled
..
'
.
..,'
.
.
for my review. According to Mr. Littrell the USP Purified Water System consists of
.
. ..
.. '.
.
"
b.~
. reviewed the'sampling plan for the
I requested he explain the sampling points for the
~, Littrel ~xplained the sample point tag number for the ~.
,
' both of these points are sam led Bi-weekl , I requested
to see all of the firm's
' .' .
'.,.
'~"'"
since the
GMP in ection for the USP PllIified Water System: I w~vided w i t h _ hlJ­
and No. • I reviewed each of the ~in detail. Specifically, I
blJ­
reviewed the.
0 see if the firm reviewed the testing tyararrietets 'apdca,lS1J,latioIls~ rn~di~llsed,
and if the sampl,~,.yvas processed correctly per sampling procedures. If an assignable caus(;(was
'~
~
b+
~ated and if.. .•.o•. .·.n..•.• ·e.•. C.. bU.. ld. not be fOll11d.. was the. I.'nvestigation expanded. I also reviewed each of the
~
to determiIl~jf retesting had been conducted er procedures and if so what were the results.
Corrective actions were reviewed for each of the
. As indicated in each of t h e _ a quality
assurance reviewwascqnducted and documented with a signature and date; No deviations were or
possible trends were. observed.
·.. b+
'Mr..
... '. 1>;:'Himmelsbach provided the
."1': 'l''t;
•
. •
.. .. ... . .
,.
~.
~.
;
.bt
:
'b~
I inspected the fmn's raw material receiving warehouse; rejected areas; incoming raw material
sam]Jlliig areas and released inventory areas. Various products such as bulk raw materials and- - - - - - .
finished products were stored on pallets off the floor and away from the walls. I observed no open
raw material containers exposed to the environment. Areas were designated and separated to prevent
cross contamination of mix ups. My inspection of these areas revealed no deviations.
I requested to see a list of equipment used for the manufacturing of
Weeks provided the flow diag;ram. From this documented I requested to.see
, for my review. I reviewed the installation qualification
results and operational qualification results,· I also reviewed the document to determine if any
deviations had occurred during the qualification and if so were the deviations documented. There
140f21
. EstablJishment Inspection heport
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fEI:
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bi/
were'deviations; the'deviations were documented and evaluated accordingly. I requested to see
the most ,recent semi annual inspectional reports for _
and calibration records for the 6'1
- . . Mr. Himmelsbach provid,e~_the Work Orders and calibration records requested. I.btl­
reviewed the following Work Orders:
I also reviewed the most' b f
recent Instrument Calibration Data Sheet for the
No deviations were revealed.
bel
According to Ms Williams all areas in the facility are non-classified. The· manufacturing areas
employ an HEPA air handling system.
Laboratory Control System aJIllidl Packagingandl Labeling System
I re uested to see all of the confIrmed and non confirmed OOS investigations for
,fj. I:' ':'.
,'
• ~-' .~: -!, •• :J{(, -(
l"t:~; ·r~i~t... ,· ,~t'~
~ and the Listerine Freshburst since the previous GMP
inspection. Mr. Himmelsbach explained that the only product that had confrrmedand non confIrmed
OOS investigations was the Listerine Freshburst. He provided a list of the
hich consisted OD
.
I requested to see all
provided by Mr. Himmelsbach. For the Listerine Freshburst the fIrm ha .
for the " . . . . ; . . .
. .
'"
..
,
• • • • ,,.
.'~
~,
_.,
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'bf
;~
1-.
."
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btf
tt
baf
17f
.
d co d be a possible trend. I reviewed eac ,0 t e
provided in detail.
qr an assignable cause. In each of the _... ':th~ as~ignable cause was
documented as a
Mr. Himmelsbach explained that the
. ' . results are
consistent with the stability history trends and the assignable cause is
The reports
were reviewed and approved by a QA reviewer. My review revealed no deviations. He also provided
the procedure the fIrm uses to investigate laboratory OOS. My review of these documents revealed
no deviations.
~~ ~. -- - - ~ Th;~alYti~al ~;c~~d; f~~
~}
a n d ' ' ' ' ' ' .,-..' ·,.'----were~review~d
--b>4 ~ ­
during the batch record review described above in the sectIOn 0 the EIR Quality Systems and
Production Sy,stems. These records were reviewed for analytical and micro testing performed for the
batches. The
method for performing the Description test and ill (IR) were reviewed. b if
Mr. Himmelsbach provided the records and explained the IR. infrared spectrum of a potassium
bromide dispersion of the test substance exhibits maxima or minima only at the same wavelengths as
that of a similar prep of~ Reference Standards. The description is a white powder. Mr. bb
Himmelsbach also rov' ded as requested the methods used to test
T
.
.. . .
' .; I reviewed the specifications which included the assay; impurity / b
degra ation test; and micro mllimits.
t
t
'
S
•~.sted
to. s~e.aa !llist ofthe.. laborato~y equipment use.d. to
an~y~e..
.
n"
, "
,"
",
lots
b..f
~~. Mr. Hnnmelsbach rQvIded this lIst. rom IS 11st I requested to see bf
th.e LC used specifically in. the test~g. f~r lot.
.
I reviewed. :he Insta~lation Qualifica:ion
Protocol and ~~~ratIOn' QualIficatIOn date·
In addItIon I reVIewed the analytIcal
testing data f o r _ for the system suitability checks. My review.
r. v.eflled
. no deviations. I
and Operational
requested to see the Installation Qualification for the dissolution bath 'j"_
.r'
150f21
'J,',
.
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;
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Lititz, PA 17543-8701
2510770
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05/16/2008
Qualification. This dissolution batch was used in the testing of l.ot,~ I reviewed the reports.
and results. My review revealed no deviations. I requested Mr. Himmelsbach provide all of the
investigations conducted for equipment failures in the laboratories since the previous GMP
inspection. He provided the investigations as requested; I selected_to review. This
investigation documented a deviation of the alarm system while the equipment was being calibrated.
The impact on quality of the products was addressed in this investigation. My review did n()t reveal
any deviations. I requested to see the investigation~ concerning t h _
which was found to be out of tolerance. I reviewed the investigation to determine if the firm had
evaluated the data obtained using this instrument and if there was any impact on the data due to the
out of tolerance reading. The firm had reviewed the data and determined that the data obtained was
not effected by the out of tolerance reading. My review of the investigation reviewed no deviations.
b if
b
+
I ../
t7'r
According to·-Mr. Himmelsbach fo"
. '.' receives the stability samples and is ~t
re~ onsible for testing the samples and has all the associated documentation and records. No
.stability studies are conduct~d at this location. I reques~ed to s~e the st~bility protocol .for b
.
enadrylCream 1% (non aloe) that IS tested and evaluated at this locatIOn. I revIewed the speCIfic
tests conducted and the corresponding specifications: I reviewed the test data for Lot~at pull
dates months 00; 03; 06 and 09. My review of these records revealed no deviations. Mr. Courtot
explained the stability chamber alarm system. Specifically he explained that the small stability
monitor the
chambers hav.sensor and the large stability chambers have.sensors
temperature and humidity. The stflbility chambers are monitored by an
alarm system. The firm u t i l i z e s _ y s t e m . When an alarm is initiated notice are
sent via email to designated individuals and is followed up by automatic phone calls. The system
keeps calling individuals until someone is reached and the stability system retuins to specifications.
i
har
.. .
~;:~.:e ~~ab~:~~o;:o~~~;:i,"eal~o:u:~~~:~gnated indiViduals of the stabili
alanns. tt
A:
reVIewed this document for the validation of th
and' computer
system for the stability chambers. My review of these documents r'evealed no deviations.
bf
An inspection was conducted of the micro-laboratory and analytical laboratory. Ms Pugliese and Mr.
Witmer accompanied me during ·the inspection of the micro-lab. Ms Butler accompanied me during
the inspection of the analytical lab. Mr. Himmelsbach was present for the inspection of both labs.
During the inspection of the micro-lab I inspected and evaluated the firm's procedures; records of
receipt; preparation and labeling includiflg storage for the microbial media. I also evaluated the
testing of the media. I inspected and evaluated the procedures, storage, receipt and testing for the
fmn's biological indicators. My inspection of the micro-lab revealed no deviations. An inspection of
the.firm'.s,~~alyticallabwas conducted. Mr. Himmelsbach explained how samples are processed in , d..
~ I inspected various pieces of equipment, lab note books and sample reports during the '.?T
inspection. Mr. Himmelsbach explained how receipt, labeling, storage of analytical reference
.
standards are processed. During the inspection of the analytical lab I observed some~ bf
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05/12/2008
0511612008
~,stored in the
areas close to
Please see' section of the F;IR titled
Objectionable Conditions and Managements Responsefor details.
hat
T~e following ~acka~g, and labeling lines were }nspected: .
. ... ":."..,., ,- Packaging ~f
LIne and LabelIng LIne
. PackagIng and LabelIng LIne; outh Wash
Packaging 2001 ii!!liC*a,
. gan LabelIng Ine; LACB Packaging and Labeling Lines. I observed the 1
packaging of Lo '
. During the inspection of the pack<:i.ging and labeling lines I observed the t:>f'
locked cages use' to store labels; and the controlled label roo
Mr. Woods provided the labeling
and packaging documents regarding
and .
' I reviewed the Shop Packet; .I? f
fInished product labeling; Finishing Supply Usage Reports (bottles); Bulk Waste Forms for Bottles; .
Packaging Label Reconciliations Form; Labeling Requisition Packaging Bottle Documentation and , .1
Line.Packaging Documentation. Mr. Saif explained labeling control. He explained how the p"f'
acceptance and review that is conducted for labeling acceptance; how labels are stored both
a , roved and-returned for destruction after issuing. He informed that the f11i:n uses a validated
, .
which is online and a
abel check is conducted. Any labels that do not meet the&t.f
specificatIOn the system will reject. All packaging lines have the~installed. Excess L.f
labels from operations never go back into the controlled label room. All excess is destroyed. A lot ,I
code is imprinted by the firm' s
,~A~4he start up of every shift the packaging operators !o ~
verify that'
' . . ' .". 'is operating correctly an~. iri.j?rocess che.cks are conducted accordingly.
'0+
.' ..'..... ~ ~
I;
For.",'~.'
example
everyMs
williamsproVl'e asr.,quested the
~! .
..':''?/' '.
I
)":
~
'.
'H' •• 1 ..., ..... ;'/ '.
f~llo~g procedures [ormy re{;iew,' ~~
Sampling and Inspecting Incoming Packaging CompoJ;1ents and Finishing Supplie~ Printed
Material Control Using the Prism and Material Tracking System, '
Packaging Documentation
. .Oral Care Startup/Inspection/Purge Documents Lines.'
"
. Packaging Manual
-t:.~;~'P~~~~~:::a~'p~U;gin~~;~;:~~~.:y~
, .... offue records'and inspection of the Labelirig and Packaging Lines revealed no deviations.
"
.~
MANUFACTURING CODES
AC90rding to ,.
Th
For,'
example a produ9tmanufactured is a~signed th~ Lot.,
enerated;'
~
•
.
"
"
.,'
......
•
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170f21
•
,I
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. ~.'II r-~", .."1 ...."(, •
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, ...
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tt
FEl:
El Start:
ElEnd:
Establishment Inspection KepOlrt
McNeil PPC, Inc.
Lititz, PA 17543-8701
2510770
05/12/2008
05/1612008
.·Jor
Ms Williams provided the procedure titled
review. My review ofthe records revealed no deviations.
myk+
RECALL._.
On 04/11/07 th6firm initiated a voluntary nation wide consumer recall of all lots of GLACIER
MINT ™ and Bubble Blast ™ flavors of Listerine ® Agent Cool Blue Plaque-Detecting Rinse. The
v.o.lunt.ary reca.11 was. initiated by the firm because of the preservative system was not ade.quate
against microorganisms. The firm stopped manufacturing the product. Please s e e ' - - '
.. - ,
'., . ". "~The firm contacted the' Pill-DO on 04/25/08 to notify the FDA they will be
~
.initiFttittgcompoundliig an.c;l ¥1!i,ng Listerine Agent Cool Blue. The firm will be compounding on b,L
~nd filling bn~Duririg.the inspection Ms Williams ~ormed the firm has been 7
corresponding with Thinh Nguyen, Director of Combination Products (FDA Center Contact Person).
According to·Ms Williams the firm has revised the label which previously read Listerine Agent Cool
Blue Plaque-Detecting Rinse (Glacier Mint) and now reads Listerine Agent Cool Blue Tinting Rinse
(Glacier Mint): The label Listerine Agent Cool Blue Bubble Blast also now reads Tinting Rinse.
Please see exhibit-6 fOJr the new labels fOJr Listeirine Agent Cool BIlle (GlacieJr Mmt amJl Bllbble
Blast). According to Ms Williams the product is now considered a cosmetic and not an OTC Drug or
't
t
D~'Yip~..A.s reo qu~oiteil .s»e
J.o,Yided
.
f~rm.ul~ti~n data. ~J,1e. els titled
.
. .
;bf
lease see 'exhjbi~~7 fOJr details. She also provided t h e . .."
.
. ,
.
.
.'
.
.
. ".; f eas~s'ee e:rl;1ibit-8' fOJr details:. As reqJl.ested she provided the
~oc~ents rel~ted. to the neY\'. :rre~erva!i,;,~ syst~m Jo.r, t1?!s pro~uct..~p'e?ificallJ:'. the list of LI­
mgr.e.d~~l1t~ wJ:P.chmct
~
+
.
lease see e lI. lI. - OJr' e all. s.. e a so provided..a memo b
d. ted 05/16/08 des~ribing the rational for Agent Cool Blue rational for selection o~ 1::1­
--P.lea:sesee exhibit-lO fOJr details. I requested she provide the foUOwing-"bt/'
documents for the reformulated Listerine Agent Cool Blue (Bubble Blast and Glacier Mint):
Research and Development Batches: R&D Preservative Effectiveness Testing Summary Data
Results; Pilot Scale Preservative Effectiveness Testing Data Results;and the Full Manufacturing
Scale Preservative Effectiveness Test Data Results. These documents were collected and submitted.
ibit-H. I reviewed these doc
ts. I also reviewed the document title
as
.
. .'
'.
lease see exhibit-12 fOJr de s. I reqti~sted to
see a list 0 the Adverse Event Complaints,for the recalled Listerine Agent Cool Blue (Bubble Blast
.~
and Glacier Mint) investigated at this··location since the previous inspection. Ms Case provided this .,
H::;t. I requested ,to seethe investigations for the follo~~. A~v~!se Evel1t C~;m 1a;lP.!.s: Tra?ldng # b
.
'. and .
,.
reVlewe
each.
one
of
these
documents
in
detail.
My
review
reveai~dno
deviations.
;j':.... '
.
.
·by
b'1
f
by
I inspected the manufacturing, packaging and labeling line for Listerine Agent Cool Blue Bubble
~last and Glacier Mint. Ms Williams was present during the inspection of these areas. I inspected the
equipment Bulk Manufacturing Orders for both products. My inspection revealed no deviations. I
1'80f21
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Lititz, PA 17543-8701
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EI Start:
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requested to see the Product Recall Procedure QSPI036. Ms Williams provided this procedure. My
review revealed no deviations.
OBJECTIONABLE CONDJlTJIUNS AND MANAGEMENT'S RESPONSE
No Form FDA 483 Inspectional Observations was issued to the fIrm. However the wer#discussion
items addressed with management for the following:
During the inspection of the analytical lab I observe
.
being stored in the
same area as th
Specifically, the
, ere in a clear c~se
~~~"
Mr. Himmelsbach exp ained that a n '
~ i s an in-house standard utilized by Lititz Analytical Services.
the future indicate f o r _ e provided a draft Procedure titled
as corrective
action. I reviewed this document. No deviations were revealed. pnease see exhibit-13 foll:' detains.
blf
b~
'
ht
he}
W
, During the review, and i,n,spection of raw: D.J:~!etj.a1. receiving and testing Mr. Weeks ex lained that ~t '­
raw materials are in quarantined status
' and in
in the T
film' s automated~ I reCluested to see,
rocedure wh~re it expl~ins that unapproved I +f
products, b,eing, tested are in an _
via th
'and therefore' are prevented from 'P
being us~q.t6rnanufacture products'oY' reieased. Mr. Weeks explained they did not have such a.
procedure 'specifYilig thatlor my review; As corrective action he provided the document explaining
how materials will be received in a Quality stock status (designated by Q). Please see emibit-14 foll:'
detains. I reviewed this doc~en~:. My revie~ r~:v~al,~d no deviations. He explained the firm is
changing over from th~o the~
"
b
b+
, REFUSALS
TIlere were no refusals during this inspection.
CLOSJlNG DJISCUSSION WJITH MANAGEMENT
On 05/16/08 closing discussions were held with management. The following individuals were
present: Bobette Williams, Director, Quality Assurance; Tom Himmelsbach, Manager Quality
Assurance Laboratory; David Burton, Site Leader Lititz; Jake Harding, Oral Care; Michael Streb, PE
Lean; Drew Bradley, Business Unit Leader Personal Care; Scott Weeks, Manager Quality
Assurance; and Judy Case, Manger Quality Assurance. Prabhu P. Raju, Investigator and I were also
present. I explained the systems evaluated during the inspection and reviewed the two discussion
items; please see section Objectionable Conditions and Managements Responses for details. There
were no questions so I concluded the inspection.
SAMWLESCOLLECTED
There were no samples collected during the inspection.
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05/16/2008
EXHIBITS COLLECTED
1. Copy of a list of Product Curren~l~ M~ufa?tured 1P~~~age~.at the ~ititz .Facility 2 pages.
2. Copy ofth
.(13 pages).
"1
3. Copy of the Lititz Organization Chart (3 pages).
4. Copy of the Lititz Microbiology Laboratory Organizational Chart (1 page).
2 pages).
5. Copy of the Process FlowDiagram for
6. Listerine Agent Cool Blue Labeling and Fommlation Sheets (5 pages).
b
if
br
7. CO~!)o~~~~onnula Data Sheet for Agent Cool Blue Bubble Blast with~4
pages.
8. Copy of the Fonnula Data Sheet for Agent Cool Blue Cool Merrimint with~4
pages).
9. Copy of the list of ingredients which includes
., ., ·1 page).
10. Copy of memo dated 05116/08 describing the rational fol' Agent Cool Blue rational for selection
h
of
(1 page).
11. Copy of documents for the reformulated Listerine Agent Cool Blue (Bubble Blast and Glacier
Mint): Research and Development Batches:R& D Preservative Effectiveness Testing Summary
Data Results; Pilot Scale Preservative Effectiveness Testing Data Results;and the Full
Manufacturing Scale Preservative Effectiveness Test Data Results (20 pages).
,'" ':, .t~" :;1:,,,f
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12.~y .ofthe document titled.' ~
• I, ~\
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~4·.."1 .,!'., .....~.:'k' .• ''',U,{.J ••It·~·· Z .. 'f.,.. , .,~ ..•:.1' • . \,. .. ~~" ..l._.~~.,. ~.:.~.
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13. Copy of provided a draft Procedure titled-'submitted as corrective action (17 pages).
14. Copy of the document explaihing how materials will be received in a Quality stock status
(designated by Q) submitted as corrective action (1 page).
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ATTACHMENTS
1. Copy of the Fonn FDA 482 Notice ofInspection dated 05/12/08.
200f21
III"
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,.
Establftshme~t ][nspection kepOJrt
PEl:
EI Start:
McNeil PPC, Inc.
Lititz, PA 17543-8701
EIEnd:
~~
Anita R. Michael, ][nvestigator
21of21
2510770
05/12/2008
05/16/2008
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